Frequently asked questions
Which length should I book?
Book short if your hair sits above your chin, medium if it falls between your chin and collarbone, and long if it reaches your collarbone or below. Book the length your hair is now, not the length you want to end up with.
My hair is very thick. Do I need to tell you?
Yes. Medium and long cuts have a hair type option when you book online. Choosing extra thick, or extra long and thick, gives your stylist time to shape the weight properly.
I wear my hair wavy most days. Is this the right cut?
Probably not. This cut is designed for hair you blow dry or smooth. If you let natural waves or curls air dry most days, book the Wavy and Loose Curls Haircut or the Curly Haircut, which are cut and styled for texture.
Can I bring photos?
Please do. Photos of cuts you like, and ones you do not, make the consultation faster and clearer. Your stylist will be honest about how a shape will work with your hair.
What if I need to change or cancel my appointment?
Call or text the salon as early as you can. The salon asks for advance notice when you cancel, and late cancellations or no shows may be charged.